Announcements

New updates and improvements to Genesiv

  1. Progress Update 23 Nov '23

    Fix
    Improvement

    Hey all! Here's what the team has been working on over the past week:

     

    New Features

    • We're in the final stages of developing and testing the new Events feature, where community owners can schedule events for their community, whether its in a channel, external link, or even physical location. Do stay tuned when we release this feature!
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    Fixes in Progress

    • Directing users to the Register page instead of the Login page when they receive a custom invite link to a community
    • Fixing UI container formatting issues for the daily digest emails on different browsers/devices
    • Resolving bug where images and files cannot be sent in DMs and DM Channels
  2. Progress Update 16 Nov '23

    New Feature
    Work In Progress
    Improvement

    Hi everyone! This week, the team has been working on two new features that will give community owners more power and personalisation for their community. Here's the progress so far:

     

    User List View Customisation

    We understand that each community is unique, with its own set of requirements. That's why we're coming up with a new feature that allows community owners to edit the visibility of fields in the User List. Need to keep things simple? Hide fields that aren't necessary. Want more info at a glance? Keep them visible. This level of personalisation ensures that your community dashboard only displays what's truly relevant to you and your members, making management smoother and more efficient.

    We're also introducing the ability to add custom fields. Whether it's 'Job Title', 'Profits', or any other data point you find valuable, you can now add them to the User List. These fields can be filled in manually or populated automatically via an API — the choice is yours!

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    Custom Leaderboard

    Beyond the primary leaderboard which ranks users by XP, we’re introducing a second, fully customizable leaderboard. This leaderboard allows owners to rank members based on a metric of their choice, which can drive participation by recognizing different forms of activity/contributions. Owners can also add a feature image and description for the custom leaderboard, which is perfect for hosting competitions. We're putting the finishing touches on this feature and starting development soon - do keep an eye out for this exciting development!

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  3. Build Update 9 Nov '23

    Hi everyone! Here are some of the bugs that have been resolved by the team over the past week:

     

    Channel Creation Bugs

    We've fixed the issues that caused channels to disappear from the community as well as problems with deleting channels.

     

    Widget Font

    The incorrect font used in widgets has been corrected to ensure consistency with the chosen font for the community.

     

    Quick Start Guide

    Bugs with some of the buttons in the Quick Start Guide have been fixed to lead to the appropriate pages.

     

    iFrame Channel UI Bugs

    The iFrame chat's overlapping display issues and resizing glitches have been rectified for a cleaner and more stable user interface.

     

    Thank you for your patience while we enhance your experience!

  4. Progress Update 2 Nov '23

    Work In Progress
    New Feature

    Hi everyone! This week, the team has been hard at work, focusing on enhancing the data available to community owners through the User List and Member Insights pages. Here's the progress so far:

     

    User List Enhancements

    We are planning to introduce the ability to filter users by profile details and activity, providing greater control over community management. If you're looking for recently active members, you can simply filter users based on their last seen date, specifying a certain number of days. It's also possible to create filter groups by adding multiple criteria!

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    Member Insights

    Since our previous update on member insights, we've significantly expanded this feature to offer more in-depth data on each user. In particular, we're introducing the Engagement Score, which allows customization and is calculated by assigning customizable weightage to various actions like sending messages and replies. The points are then normalized based on the highest and lowest scorers, providing you with a powerful tool to gauge member participation and involvement.

    We're also implementing AI-powered sentiment analysis, empowering community owners to gain deeper insights into member sentiment. This will be instrumental in identifying potential concerns and tailoring the community experience.

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    We're confident that these updates will empower community owners to make more informed decisions and foster a thriving community. As always, your feedback is invaluable to us, so please don't hesitate to share your ideas or suggestions!

  5. Build Update 26 Oct '23

    Improvement
    Fix

    Hey guys! Here's the latest scoop on the bugs that Team Genesiv tackled in the past week:

     

    Deleted Roles and @all

    When a role was deleted, it showed up as "@all" in old chat messages where that role was tagged. The team promptly identified the issue and made a fix! Now, if you look at those old messages, you'll see "@deleted-role" instead.

     

    Custom Desktop App

    We've addressed issues related to the launch screen not appearing for some users on their custom desktop app. Do try uploading an image for your app's launch screen and check it out! We also smoothed out some little UI glitches with cropping app icons.

     

    Loading Loop

    A user reported that when they were on the Profile tab, clicking the home icon to return to the community caused endless loading. We have since fixed this problem!

     

     

     

  6. Progress Update 19 Oct '23

    Fix
    Improvement

    Greetings! Here's what the team has been working on the past week:

     

    Audio and Video Channels Mobile View

    Our developers have been working hard to optimise audio and video channels for mobile web, especially for the different layout views, and the toggling between front and rear camera. We're left with some of the minor UI issues, as well as looking into camera input for Apple devices. Do stay tuned for more updates as we perfect the audio and video channels for mobile!

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    Join Community Modal

    There was a bug in which the Joining Requirements were missing for some users in the Join Community Modal. Our developers have identified the cause of the issue and have fixed it!

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  7. Build Update 12 Oct '23

    Fix

    Hi everyone! Over the past week, here are some of the bug fixes that have been pushed to the latest version of Genesiv:

     

    Daily Digest Email UI fixes

    Some users were having UI issues with their Daily Digest Emails on Microsoft Outlook. We have since fixed the appearance of the emails!

     

    Sending of PDF files Bug

    We have resolved the bug where users were unable to send web PDF links in direct messages.

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    Missing Roles for Login API

    Some of our users reported a bug in which users were missing roles when they join using Login API. We have promptly resolved and fixed this issue.

     

    User List Search Bug

    We have also successfully fixed bugs with searching for users by First and Last Name in the user list!

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  8. Progress Update 5 Oct '23

    New Feature
    Work In Progress

    Greetings! Here's what the team has been working on the past week:

     

    Updates

    Member Insights

    Here's a first glimpse into what we have planned for our upcoming feature: Member Insights. Owners will be able to click on individual members in the User List and view recent events and messages, offering deeper insights into their engagement within the community. But we're not stopping there - we're actively working on expanding these insights to provide even more in-depth statistics on member activity so that community owners can have valuable tools to optimize their communities and target members more effectively. Your feedback is invaluable to us, so please feel free to share any suggestions and we'll be happy to explore them!

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    Fixes In Progress

    • Daily Digest Email UI fixes for Microsoft Outlook
    • Bug in which direct web link PDF files cannot be sent in Direct Messages
    • Bug Fixes for Audio and Video Channels
  9. Build Update 28 Sep '23

    Fix
    Improvement

    Hey guys! Here are some updates on some of the bugs that Team Genesiv worked on for the past week:

     

    Logout Modal

    We successfully addressed and rectified the issue of the logout modal randomly appearing for users.

     

    Private Channel Access

    Previously, there were issues with users experiencing delays in real-time access to private channels after owners or administrators assigned them roles with access privileges. We have successfully resolved this issue, ensuring seamless and immediate access for affected users.

     

    Reactions in DM

    One of our users reported a bug in which emoji reactions were not working within Direct Messages and Direct Message Channels. We have promptly resolved and fixed this issue.

     

    We really appreciate your help in identifying and reporting bugs to us! Feel free to reach out to us anytime in the Official Genesiv Community if you encounter any bugs or have any queries! :)

     

     

  10. Progress Update 21 Sep '23

    Hi all! Here are some updates for what the team has been working on the past week:

     

    Updates

    Banners

    While finishing up the final touches for the addition of images in our banners, we have decided to incorporate the Rich Text Editor tool into our banners to streamline the banner creation process. Rich text editors provide a wide range of formatting options, which will allow you to customise banner text with features such as bold and italic styling, various font types and sizes, text colour changes, bullet points and numbered lists, alignment options and Call to Action hyperlinks. You can also add images directly with this tool!

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    Member Insights and Surveys

    The team has been looking into enhancing user profiles, providing community owners with in-depth insights into member activity, including recent channel messages. We are also developing a customizable survey feature for owners to gather profile information from members of their community. Stay tuned for further updates!

     

    Fixes in Progress

    • Notification count for the desktop app is not being displayed on the app icon
    • UI bugs related to private channel request management